Shipping

We ship from Craigie, Perth, every business day. Every parcel is tracked, and we email you the tracking link as soon as it leaves.

What it costs

Standard: $9.90 flat anywhere in Australia, free on orders over $99.00. Express: $24.95, or $14.95 to upgrade a free-shipping order. Kits and subscriptions always ship free. Pick up from Craigie WA 6025 is free.

Why Sanitiser travels by road

Clear As Ice Water Treatment Sanitiser is classified UN3082, Class 9, for air transport, according to its safety data sheet. It is not a dangerous good by road in these quantities. So any order containing Sanitiser goes by road, and Express is not offered for those orders. We would rather tell you up front than ship it unsafely.

How long it takes

Perth metro usually 1 to 3 business days. Interstate road delivery usually 4 to 7 business days from Perth. Express is next business day within the Express Post network for eligible orders.

Tracking and problems

Use Track your order any time. If tracking has not moved for 3 business days, tell us and we will chase it.